Production Manager

Communications · Charlotte, North Carolina
Department Communications
Employment Type Full-Time

The production manager oversees all aspects of technically producing live services and events at New City locations. S/he is also directly responsible for providing resources and training to production staff at each location in partnership with location pastors and staff.


  • Serve as primary troubleshooting and management contact for audio, video, and lighting systems, including updating hardware, software, and equipment firmware; regularly cleaning and maintaining projectors and other equipment; loading and programming content for services and events; and managing servant leaders members involved on the Production team
  • Provide live event production direction for worship services, staff meetings, funerals, events, special services, etc.
  • Supervise setup and teardown of event production components
  • Research and implement new and innovative ways to improve production at New City
  • Work with Video & Production Director to produce and adhere to an annual production budget
  • Manage and oversee operation of all production equipment in distributed systems at New City locations.
  • Train staff and develop process guides for how to execute basic production tasks
  • Fill in as production director at various locations on Sundays
  • Manage weekend service media production in ProPresenter
  • Provide production and video support for New City Online at discretion of Video & Production Director
  • Executing other responsibilities as assigned by Creative Director and Video & Production Director

Skills & Abilities

  • Able to self-manage and maintain attention to detail
  • Passionate about working collaboratively with a team
  • Operate well in a coaching environment
  • Committed to the purpose and values of New City Church
  • Heart for producing excellent live worship services and events
  • Provide audio/visual/lighting technological guidance within the organization
  • Dedicated to learning, problem solving, and mastering new technologies
  • Comfortable working with leaders across organization to exchange information, present new approaches, and to discuss equipment/system changes
  • Manage calendar of events, task list, and own work schedule without supervision
  • Willing to work nontraditional hours on nights and weekends (especially Sundays)
  • Proficient in most of the following: live event production, sound mixing, live video production, ProPresenter

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    • Location
      Charlotte, North Carolina
    • Department
    • Employment Type